We embrace the diversity of our customers and staff, including but not limited to differences in race, ethnicity, and national origin, gender identity and expression, sexual orientation, age, physical and mental abilities, religion or belief system and socioeconomic background.
We work to reflect the diversity of our community and surrounding areas in all aspects of our business, from the people we hire to the events we host.
The Elm Tree Inn and The Friends of the Elm Tree are committed to treating everyone with respect and ensuring all interactions, whether between staff or customers, are free from discrimination, harassment, and hostility.
The Elm Tree has ensured that our premises and services are accessible to individuals with disabilities, offering a space where everyone feels safe to express themselves without fear of judgment or harm and ensuring our menu, music, décor, and events reflect and celebrate the diversity of our community.
The Elm Tree Inn has a zero-tolerance policy for any form of discrimination, harassment, or hate speech. Any such behaviour from patrons, staff, or third-party vendors will result in immediate action, which may include removal from the premises or termination of employment or supply contracts.
We will provide diversity and inclusion training for our staff to ensure they understand and uphold our values. This includes:
• Recognizing and addressing unconscious bias
• Providing excellent service to patrons of all backgrounds
• Effectively intervening in situations where inclusion is threatened